Based on public reviews and response behavior.
100 reviews over 2,323 days (about 1.3 per month). Busiest month: 28% of reviews. Languages: en 96%, es 3%, fr 1%.
These figures describe an earlier period, not the last 12 months.
Software & Web Services average: score 60.8, rating 4.09 stars, reply rate 36.0%, over 2,242 ranked companies · benchmark 30 Oct 2026
Score
71.5
Industry average 60.8
10.7 above average
Rating
4.32
Industry average 4.09
0.23 above average
Reply rate
—
Industry average 36.0%
not measured
Not ranked
no reviews in the last 12 months
81% of reviews positive, 18% negative
Covering August 2018 — 20 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 15% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,242 ranked companies in Software & Web Services (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 19% of reviews against an industry average of 36%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 77 mentions with a sentiment score of 82.60/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
