Customereye

Andrews & Arnold Ltd

Software & Web Servicesaa.net.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 473 days (about 6.4 per month). Busiest month: 14% of reviews. Languages: en 100%.

Overall Score

72/100
−66.7 vs. last month4.76 ★ average rating · 100 reviews
72/100 from 100 reviews over 15 months, moderate confidence.

Software & Web Services average: score 56.5, rating 4.01 stars, reply rate 36.3%, over 1,089 ranked companies · benchmark 16 Sept 2026

Score71.5vs 56.515.0Rating4.76vs 4.010.75Reply ratevs 36.3%

Competitive Performance Rank

Among ranked Software & Web Services companies

#175of 1089 ranked in Software & Web Services
Top 16% · Top Tier
#1 (best)#1089 (worst)
#173Peer
#174Peer
#175This company
#176Peer
#177Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

74% of reviews positive, 25% negative

74%
positive
  • Positive74%
  • Neutral1%
  • Negative25%

Sentiment Balance

Covering August 2026 — 6 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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