Based on public reviews and response behavior.
2,683 days of reviews, with a sparse monthly review flow. Busiest month: 17% of reviews. Languages: en 89%, es 4%, unknown 4%.
Software & Web Services average: score 60.0, rating 4.01 stars, reply rate 35.4%, over 2,439 ranked companies · benchmark 4 Nov 2026
Score
65.6
Industry average 60.0
5.6 above average
Rating
2.57
Industry average 4.01
1.44 below average
Reply rate
—
Industry average 35.4%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
50% of reviews positive, 47% negative
Covering August 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 58% of reviews in this period, with 33% negative and 8% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,439 ranked companies in Software & Web Services (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.146 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 78% of reviews against an industry average of 35%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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