Customereye

Home Energy Save GB Ltd.

Home Services • United Kingdomwww.homeenergysaveuk.co.uk

Review data last updated .

Based on public reviews and response behavior.

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156 reviews over 328 days (about 14 per month). Busiest month: 15% of reviews. Languages: en 100%.

Overall Score

68/100
+20.4 vs. last month4.24 ★ average rating · 156 reviews
68/100 from 156 reviews over 11 months, moderate confidence.

Home Services average: score 70.9, rating 4.63 stars, reply rate 47.4%, over 1,331 ranked companies · benchmark 30 Oct 2026

Score

68.4

Industry average 70.9

2.5 below average

Rating

4.24

Industry average 4.63

0.39 below average

Reply rate

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Industry average 47.4%

not measured

Competitive Performance Rank

Among ranked Home Services companies

#804of 1331 ranked in Home Services
Top 60% · Mid Packup 240 from last month
#1 (best)#1331 (worst)
#802Peer
#803Peer
#804This company
#805Peer
#806Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

81% of reviews positive, 19% negative

81%
positive
  • Positive81%
  • Neutral0%
  • Negative19%

Sentiment Balance

Covering September 2026 — 10 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 10% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Loyalty
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Problem Resolution
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Pricing
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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