Based on public reviews and response behavior.
100 reviews over 3,173 days (about 1 per month). Busiest month: 10% of reviews. Languages: en 96%, unknown 3%, fr 1%.
Home Services average: score 70.9, rating 4.63 stars, reply rate 47.4%, over 1,331 ranked companies · benchmark 30 Oct 2026
Score
68.3
Industry average 70.9
2.6 below average
Rating
4.75
Industry average 4.63
0.12 above average
Reply rate
—
Industry average 47.4%
not measured
Among ranked Home Services companies
Only companies with enough recent, scoreable reviews are ranked.
82% of reviews positive, 17% negative
Covering June 2020 — 10 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 10% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,331 ranked companies in Home Services (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 2% of reviews against an industry average of 47%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 62 mentions with a sentiment score of 82.30/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
