Dunraven Windows

Home Services • United Kingdomdunravenwindows.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

44/100

−35.7 vs. last month3.50 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home Services companies

#82of 92

Top 89% · Bottom Tier

#1 (best)#92 (worst)

#80Peer

#81Peer

#82This company

#83Peer

#84Peer

Overall Customer Sentiment

Below Average

66% of reviews positive, 33% negative

66%

positive

Positive66%
Neutral1%
Negative33%

Sentiment Balance

Covering December 2024 — 7 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 14% of reviews in this period, with 86% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 580 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

19.9%

Loyalty

18.0%

Product Quality

15.8%

Pricing

9.0%

Problem Resolution

8.6%

Most feedback concerns Customer Support.

The most common complaint theme is Pricing, making up 9.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH59/100

59/100

signal score

•Built from a negative-review share of 31.7% across this company's analyzed reviews.
•6 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.5avg rating

5★

56.3%

4★

5.8%

3★

1.8%

2★

3.0%

1★

33.0%

Based on 600 analyzed reviews. Sentiment is slipping: 28.6% of reviews in the last three months were positive, compared with 48.4% in the three months before that.

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