Customereye

Leaffilter Gutter Protection

Home Services • United Statesleaffilter.ca

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

44/100
−9.9 vs. last month3.67 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home Services companies

#85of 92
Top 92% · Bottom Tier
#1 (best)#92 (worst)
#83Peer
#84Peer
#85This company
#86Peer
#87Peer

Overall Customer Sentiment

Below Average

65% of reviews positive, 34% negative

65%
positive
  • Positive65%
  • Neutral1%
  • Negative34%

Sentiment Balance

Covering December 2024 — 34 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 53% of reviews in this period, with 44% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
17.5%
Product Quality
15.1%
Loyalty
15.0%
Pricing
11.7%
Problem Resolution
10.8%

Most feedback concerns Customer Support.

The most common complaint theme is Customer Support, making up 17.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH53/100
53/100
signal score
  • Built from a negative-review share of 34.3% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.7avg rating
5
56.8%
4
6.5%
3
7.3%
2
5.3%
1
24.0%

Based on 600 analyzed reviews. Sentiment is slipping: 63.4% of reviews in the last three months were positive, compared with 73.6% in the three months before that.

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