Based on public reviews and response behavior.
98 reviews over 2,419 days (about 1.2 per month). Busiest month: 10% of reviews. Languages: en 100%.
Home Services average: score 70.3, rating 4.63 stars, reply rate 44.4%, over 2,057 ranked companies · benchmark 17 Oct 2026
Score
43.5
Industry average 70.3
26.8 below average
Rating
2.16
Industry average 4.63
2.47 below average
Reply rate
—
Industry average 44.4%
not measured
Among ranked Home Services companies
Only companies with enough recent, scoreable reviews are ranked.
38% of reviews positive, 61% negative
Covering April 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes extracted from 98 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,057 ranked companies in Home Services (benchmark 17 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around onboarding scores -0.729 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.657). Review the worst months in the trend data to identify specific operational or product issues.
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