Based on public reviews and response behavior.
60 reviews over 1,958 days (about 0.9 per month). Busiest month: 12% of reviews. Languages: en 100%.
Home Services average: score 70.3, rating 4.63 stars, reply rate 44.4%, over 2,057 ranked companies · benchmark 17 Oct 2026
Score
42.7
Industry average 70.3
27.6 below average
Rating
2.28
Industry average 4.63
2.35 below average
Reply rate
—
Industry average 44.4%
not measured
Among ranked Home Services companies
Only companies with enough recent, scoreable reviews are ranked.
37% of reviews positive, 63% negative
Covering December 2023 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes extracted from 60 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,057 ranked companies in Home Services (benchmark 17 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.527 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 42.7 sits in the bottom quarter of about 2,100 ranked Home Services companies (25th percentile: 61, median: 73). The weakest topic and the reply rate are the two levers that move this score fastest.
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