Based on public reviews and response behavior.
1,100 reviews.
Home & Living average: score 66.9, rating 4.46 stars, reply rate 45.9%, over 5,066 ranked companies · benchmark 14 Oct 2026
Score
43.2
Industry average 66.9
23.7 below average
Rating
2.12
Industry average 4.46
2.34 below average
Reply rate
—
Industry average 45.9%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
35% of reviews positive, 63% negative
Covering August 2026 — 315 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 44% of reviews in this period, with 52% negative and 4% neutral.
Share of theme mentions
Themes extracted from 1,100 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,066 ranked companies in Home & Living (benchmark 14 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around value for money scores -0.390 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 43.2 sits in the bottom quarter of about 5,100 ranked Home & Living companies (25th percentile: 57, median: 68). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99