Customereye

Holabird Sports

Sports & Fitness • United Stateswww.holabirdsports.com

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

50/100
−14.6 vs. last month4.81 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Sports & Fitness companies

#124of 174
Top 71% · Mid Pack
#1 (best)#174 (worst)
#122Peer
#123Peer
#124This company
#125Peer
#126Peer

Overall Customer Sentiment

Mid Pack

77% of reviews positive, 21% negative

77%
positive
  • Positive77%
  • Neutral2%
  • Negative21%

Sentiment Balance

Covering October 2024 — 19 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 63% of reviews in this period, with 37% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
20.9%
Response Speed
15.8%
Product Quality
15.4%
Loyalty
12.4%
Customer Support
10.9%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH53/100
53/100
signal score
  • •Built from a negative-review share of 36.3% across this company's analyzed reviews.
  • •1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5★
91.3%
4★
3.7%
3★
2.0%
2★
0.5%
1★
2.5%

Based on 600 analyzed reviews. Sentiment is slipping: 84.1% of reviews in the last three months were positive, compared with 97.5% in the three months before that.

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