Customereye

Helloguest

Travel & Hospitalitywww.helloguest.co.uk

Review data last updated .

Based on public reviews and response behavior.

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161 reviews over 346 days (about 14 per month). Busiest month: 14% of reviews. Languages: en 96%, fr 1%, de 1%.

Overall Score

70/100
4.67 ★ average rating · 161 reviews
70/100 from 161 reviews over 10 months, moderate confidence.

Travel & Hospitality average: score 61.1, rating 4.01 stars, reply rate 43.7%, over 550 ranked companies · benchmark 29 Sept 2026

Score

70.1

Industry average 61.1

9.0 above average

Rating

4.67

Industry average 4.01

0.66 above average

Reply rate

—

Industry average 43.7%

not measured

Competitive Performance Rank

Among ranked Travel & Hospitality companies

#191of 550 ranked in Travel & Hospitality
Top 35% · Upper Half
#1 (best)#550 (worst)
#189Peer
#190Peer
#191This company
#192Peer
#193Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

93% of reviews positive, 8% negative

93%
positive
  • Positive93%
  • Neutral0%
  • Negative8%

Sentiment Balance

Covering August 2026 — 10 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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