Customereye

Health Assured

Healthcare & Medical • United Kingdomwww.healthassured.org

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

200 reviews over 173 days (about 35 per month). Busiest month: 20% of reviews. Languages: en 100%.

Overall Score

78/100
Short observation window (173 days)
−1.5 vs. last month4.71 ★ average rating · 200 reviews
78/100 from 200 reviews over 6 months, moderate confidence. trend not shown: window under six months.

Healthcare & Medical average: score 65.8, rating 4.32 stars, reply rate 44.2%, over 3,061 ranked companies · benchmark 22 Oct 2026

Score

77.6

Industry average 65.8

11.8 above average

Rating

4.71

Industry average 4.32

0.39 above average

Reply rate

—

Industry average 44.2%

not measured

Competitive Performance Rank

Among ranked Healthcare & Medical companies

#680of 3061 ranked in Healthcare & Medical
Top 22% · Top Tierup 52 from last month
#1 (best)#3061 (worst)
#678Peer
#679Peer
#680This company
#681Peer
#682Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

90% of reviews positive, 10% negative

90%
positive
  • Positive90%
  • Neutral1%
  • Negative10%

Sentiment Balance

Covering September 2026 — 26 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 12% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 6 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Product Quality
Hidden
Hidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Healthcare & Medical