Based on public reviews and response behavior.
100 reviews over 526 days (about 5.8 per month). Busiest month: 21% of reviews. Languages: en 90%, unknown 10%.
Healthcare & Medical average: score 63.5, rating 4.32 stars, reply rate 44.6%, over 2,752 ranked companies · benchmark 6 Oct 2026
Score
77.5
Industry average 63.5
14.0 above average
Rating
4.62
Industry average 4.32
0.30 above average
Reply rate
—
Industry average 44.6%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
74% of reviews positive, 25% negative
Covering July 2026 — 21 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 24% negative and 5% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,752 ranked companies in Healthcare & Medical (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 77.5 places the company in the top quarter of about 2,800 ranked Healthcare & Medical companies (75th percentile: 75). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 70% of reviews against an industry average of 45%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
