Customereye

Hayneedle

Home & Livingwww.hayneedle.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 2,644 days (about 1.1 per month). Busiest month: 13% of reviews. Languages: en 100%.

Overall Score

22/100
1.51 ★ average rating · 100 reviews
22/100 from 100 reviews over 17 months, moderate confidence.

Home & Living average: score 66.9, rating 4.46 stars, reply rate 45.8%, over 5,116 ranked companies · benchmark 15 Oct 2026

Score

22.4

Industry average 66.9

44.5 below average

Rating

1.51

Industry average 4.46

2.95 below average

Reply rate

—

Industry average 45.8%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#5080of 5116 ranked in Home & Living
Top 99% · Bottom Tierup 5 from last month
#1 (best)#5116 (worst)
#5078Peer
#5079Peer
#5080This company
#5081Peer
#5082Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

27% of reviews positive, 73% negative

27%
positive
  • Positive27%
  • Neutral0%
  • Negative73%

Sentiment Balance

Covering January 2023 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Delivery Shipping
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Loyalty
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Customer Support
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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