Customereye

Hasenkamp Service GmbH

Shipping & Delivery • United Stateswww.hasenkamp.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,573 days (about 1.9 per month). Busiest month: 16% of reviews. Languages: de 100%.

Overall Score

30/100
1.92 ★ average rating · 100 reviews
30/100 from 100 reviews over 13 months, moderate confidence.

Shipping & Delivery average: score 53.7, rating 3.57 stars, reply rate 35.6%, over 493 ranked companies · benchmark 30 Oct 2026

Score

29.5

Industry average 53.7

24.2 below average

Rating

1.92

Industry average 3.57

1.65 below average

Reply rate

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Industry average 35.6%

not measured

Competitive Performance Rank

Among ranked Shipping & Delivery companies

#404of 493 ranked in Shipping & Delivery
Top 82% · Bottom Tier
#1 (best)#493 (worst)
#402Peer
#403Peer
#404This company
#405Peer
#406Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

23% of reviews positive, 77% negative

23%
positive
  • Positive23%
  • Neutral0%
  • Negative77%

Sentiment Balance

Covering August 2025 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Reviews are mostly in German

Theme Distribution

Share of theme mentions

Delivery Shipping
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Communication
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Loyalty
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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