Customereye

Harrod Horticultural

Home & Living • United Kingdomwww.harrodhorticultural.com

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 865 days (about 21 per month). Busiest month: 12% of reviews.

Overall Score

51/100
−25.0 vs. last month4.57 ★ average rating · 600 reviews
51/100 from 600 reviews over 20 months, high confidence.

Home & Living average: score 66.8, rating 4.46 stars, reply rate 46.2%, over 4,741 ranked companies · benchmark 12 Oct 2026

Score

50.6

Industry average 66.8

16.2 below average

Rating

4.57

Industry average 4.46

0.11 above average

Reply rate

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Industry average 46.2%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#4205of 4741 ranked in Home & Living
Top 89% · Bottom Tierdown 9 from last month
#1 (best)#4741 (worst)
#4203Peer
#4204Peer
#4205This company
#4206Peer
#4207Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

78% of reviews positive, 19% negative

78%
positive
  • Positive78%
  • Neutral3%
  • Negative19%

Sentiment Balance

Covering June 2024 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Customer Support
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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