Customereye

Handles4doors

Home & Living • United Kingdomwww.handles4doors.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

51/100
+55.6 vs. last month4.69 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#438of 675
Top 65% · Mid Pack
#1 (best)#675 (worst)
#436Peer
#437Peer
#438This company
#439Peer
#440Peer

Overall Customer Sentiment

Mid Pack

78% of reviews positive, 20% negative

78%
positive
  • Positive78%
  • Neutral2%
  • Negative20%

Sentiment Balance

Covering October 2023 — 6 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 594 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2023.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
21.5%
Product Quality
18.3%
Customer Support
16.7%
Response Speed
14.3%
Loyalty
8.8%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Problem Resolution, making up 3.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW18/100
18/100
signal score
  • Built from a negative-review share of 24.3% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
86.2%
4
6.7%
3
1.5%
2
1.2%
1
4.5%

Based on 600 analyzed reviews. Sentiment is improving: 90.0% of reviews in the last three months were positive, compared with 79.2% in the three months before that.

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