Customereye

ML&S Martin Lynch & Sons Ltd

Appliances & Home Electronics • United Kingdomwww.hamradio.co.uk

Review data last updated .

Based on public reviews and response behavior.

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192 reviews over 364 days (about 16 per month). Busiest month: 13% of reviews. Languages: en 98%, fr 1%, nl 1%.

Overall Score

53/100
−1.1 vs. last month4.92 ★ average rating · 192 reviews
53/100 from 192 reviews over 13 months, moderate confidence.

Appliances & Home Electronics average: score 59.2, rating 4.02 stars, reply rate 33.4%, over 1,074 ranked companies · benchmark 23 Oct 2026

Score

52.9

Industry average 59.2

6.3 below average

Rating

4.92

Industry average 4.02

0.90 above average

Reply rate

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Industry average 33.4%

not measured

Competitive Performance Rank

Among ranked Appliances & Home Electronics companies

#726of 1074 ranked in Appliances & Home Electronics
Top 68% · Mid Packup 55 from last month
#1 (best)#1074 (worst)
#724Peer
#725Peer
#726This company
#727Peer
#728Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

78% of reviews positive, 20% negative

78%
positive
  • Positive78%
  • Neutral2%
  • Negative20%

Sentiment Balance

Covering September 2026 — 13 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 77% of reviews in this period, with 23% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Delivery Shipping
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Response Speed
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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