Based on public reviews and response behavior.
Among fully-analyzed Appliances & Home Electronics companies
70% of reviews positive, 28% negative
Covering September 2024 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Showing 599 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.
Sentiment has been declining over the period shown.
Share of theme mentions
Most feedback concerns Response Speed.
The most common complaint theme is Value For Money, making up 2.1% of all theme mentions.
Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.
Star split and recent-versus-earlier sentiment.
Based on 600 analyzed reviews. Sentiment is slipping: 9.7% of reviews in the last three months were positive, compared with 48.0% in the three months before that.
