Based on public reviews and response behavior.
100 reviews over 2,595 days (about 1.2 per month). Busiest month: 23% of reviews. Languages: en 100%.
Kids & Family average: score 68.3, rating 4.43 stars, reply rate 43.7%, over 197 ranked companies · benchmark 16 Oct 2026
Score
81.4
Industry average 68.3
13.1 above average
Rating
4.92
Industry average 4.43
0.49 above average
Reply rate
—
Industry average 43.7%
not measured
Among ranked Kids & Family companies
Only companies with enough recent, scoreable reviews are ranked.
96% of reviews positive, 4% negative
Covering June 2020 — 9 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 197 ranked companies in Kids & Family (benchmark 16 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.225). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 81.4 places the company in the top quarter of about 200 ranked Kids & Family companies (75th percentile: 78). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
Included in the full report
Unlock the full report — $4.99