Customereye

Greased Lightning

Home & Livingwww.greasedlightning.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 458 days (about 6.7 per month). Busiest month: 25% of reviews. Languages: en 100%.

Overall Score

58/100
−15.7 vs. last month4.89 ★ average rating · 100 reviews
58/100 from 100 reviews over 13 months, moderate confidence.

Home & Living average: score 66.5, rating 4.45 stars, reply rate 47.1%, over 4,169 ranked companies · benchmark 10 Oct 2026

Score

57.8

Industry average 66.5

8.7 below average

Rating

4.89

Industry average 4.45

0.44 above average

Reply rate

—

Industry average 47.1%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#2972of 4169 ranked in Home & Living
Top 71% · Mid Packdown 673 from last month
#1 (best)#4169 (worst)
#2970Peer
#2971Peer
#2972This company
#2973Peer
#2974Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

88% of reviews positive, 10% negative

88%
positive
  • Positive88%
  • Neutral2%
  • Negative10%

Sentiment Balance

Covering August 2026 — 5 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 20% negative and 20% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Loyalty
Hidden
Delivery Shipping
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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