Customereye

Grays of Westminster

Tech & Electronicswww.graysofwestminster.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 454 days (about 6.7 per month). Busiest month: 13% of reviews. Languages: en 100%.

Overall Score

91/100
−54.2 vs. last month4.98 ★ average rating · 100 reviews
91/100 from 100 reviews over 15 months, moderate confidence.

Tech & Electronics average: score 59.2, rating 4.14 stars, reply rate 27.9%, over 1,061 ranked companies · benchmark 16 Oct 2026

Score

90.5

Industry average 59.2

31.3 above average

Rating

4.98

Industry average 4.14

0.84 above average

Reply rate

—

Industry average 27.9%

not measured

Competitive Performance Rank

Among ranked Tech & Electronics companies

#22of 1061 ranked in Tech & Electronics
Top 2% · Top Tierup 113 from last month
#1 (best)#1061 (worst)
#20Peer
#21Peer
#22This company
#23Peer
#24Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

86% of reviews positive, 14% negative

86%
positive
  • Positive86%
  • Neutral0%
  • Negative14%

Sentiment Balance

Covering October 2026 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Delivery Shipping
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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