Customereye

Grammarly

Schools & Academic Education • United Stateswww.grammarly.com

Review data last updated .

Based on public reviews and response behavior.

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4,411 reviews over 3,309 days (about 41 per month). Busiest month: 13% of reviews. Languages: en 74%, unknown 25%, es 0%.

Overall Score

63/100
+5.5 vs. last month4.07 ★ average rating · 4,411 reviews
63/100 from 4,411 reviews over 97 months, high confidence.

Schools & Academic Education average: score 69.2, rating 4.51 stars, reply rate 38.0%, over 1,546 ranked companies · benchmark 23 Oct 2026

Score

62.6

Industry average 69.2

6.6 below average

Rating

4.07

Industry average 4.51

0.44 below average

Reply rate

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Industry average 38.0%

not measured

Competitive Performance Rank

Among ranked Schools & Academic Education companies

#1035of 1546 ranked in Schools & Academic Education
Top 67% · Mid Packup 167 from last month
#1 (best)#1546 (worst)
#1033Peer
#1034Peer
#1035This company
#1036Peer
#1037Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

70% of reviews positive, 29% negative

70%
positive
  • Positive70%
  • Neutral2%
  • Negative28%

Sentiment Balance

Covering September 2026 — 161 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 73% of reviews in this period, with 24% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Problem Resolution
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Loyalty
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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