Based on public reviews and response behavior.
56 reviews over 818 days (about 2.1 per month). Busiest month: 45% of reviews. Languages: en 100%.
Schools & Academic Education average: score 69.2, rating 4.51 stars, reply rate 38.0%, over 1,546 ranked companies · benchmark 23 Oct 2026
Score
62.6
Industry average 69.2
6.6 below average
Rating
5.00
Industry average 4.51
0.49 above average
Reply rate
—
Industry average 38.0%
not measured
Among ranked Schools & Academic Education companies
Only companies with enough recent, scoreable reviews are ranked.
96% of reviews positive, 2% negative
Covering August 2026 — 11 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 9% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 56 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,546 ranked companies in Schools & Academic Education (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 4% of reviews against an industry average of 38%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 40 mentions with a sentiment score of 96.15/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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