Customereye

Gotyu Underwear

Apparel & Fashion • United Stateswww.gotyu-underwear.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

68/100
+14.3 vs. last month4.42 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Apparel & Fashion companies

#42of 330
Top 13% · Top Tier
#1 (best)#330 (worst)
#40Peer
#41Peer
#42This company
#43Peer
#44Peer

Overall Customer Sentiment

Category Leader

82% of reviews positive, 17% negative

82%
positive
  • Positive82%
  • Neutral1%
  • Negative17%

Sentiment Balance

Covering October 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
26.0%
Pricing
18.0%
Loyalty
15.9%
Delivery Shipping
11.7%
Response Speed
8.5%

Most feedback concerns Product Quality.

The most common complaint theme is Communication, making up 1.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM31/100
31/100
signal score
  • Built from a negative-review share of 25.0% across this company's analyzed reviews.
  • 3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating
5
68.2%
4
17.2%
3
6.7%
2
4.2%
1
3.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 91.7% of reviews in the last three months were positive, compared with 93.6% in the three months before that.

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