GotPrint

Printing & Signage • United Stateswww.gotprint.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

72/100

−8.8 vs. last month4.11 ★ average rating · 1,035 reviews

Competitive Performance Rank

Among fully-analyzed Printing & Signage companies

#22of 232

Top 9% · Top Tier

#1 (best)#232 (worst)

#20Peer

#21Peer

#22This company

#23Peer

#24Peer

Overall Customer Sentiment

Category Leader

71% of reviews positive, 27% negative

71%

positive

Positive71%
Neutral2%
Negative27%

Sentiment Balance

Covering July 2026 — 19 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 58% of reviews in this period, with 42% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,019 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Onboarding

17.8%

Delivery Shipping

17.0%

Product Quality

14.1%

Pricing

11.4%

Loyalty

11.2%

Most feedback concerns Onboarding.

The most common complaint theme is Delivery Shipping, making up 17.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM47/100

47/100

signal score

•Built from a negative-review share of 27.2% across this company's analyzed reviews.
•16 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.1avg rating

5★

66.6%

4★

9.2%

3★

6.3%

2★

4.6%

1★

13.3%

Based on 1,035 analyzed reviews. Sentiment is holding steady: 74.3% of reviews in the last three months were positive, compared with 73.6% in the three months before that.

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