Goldstar

Entertainment & Events • United Stateswww.goldstar.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

54/100

−24.6 vs. last month4.35 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#144of 322

Top 45% · Upper Half

#1 (best)#322 (worst)

#142Peer

#143Peer

#144This company

#145Peer

#146Peer

Overall Customer Sentiment

Above Average

84% of reviews positive, 16% negative

84%

positive

Positive84%
Neutral0%
Negative16%

Sentiment Balance

Covering June 2024 — 16 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 63% of reviews in this period, with 38% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

27.5%

Pricing

15.2%

Loyalty

15.1%

Onboarding

10.5%

Customer Support

7.1%

Most feedback concerns Product Quality.

The most common complaint theme is Communication, making up 5.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM40/100

40/100

signal score

•Built from a negative-review share of 22.7% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating

5★

71.7%

4★

9.7%

3★

7.2%

2★

4.8%

1★

6.7%

Based on 600 analyzed reviews. Sentiment is slipping: 77.8% of reviews in the last three months were positive, compared with 90.7% in the three months before that.

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