Goldbelly

Food & Dining • USwww.goldbelly.com

Review data last updated July 2, 2026.

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Based on public reviews and response behavior.

Overall Score

56/100

−24.8 vs. last month3.63 ★ average rating · 852 reviews

Competitive Performance Rank

Among fully-analyzed Food & Dining companies

#23of 71

Top 32% · Upper Half

#1 (best)#71 (worst)

#21Peer

#22Peer

#23This company

#24Peer

#25Peer

Overall Customer Sentiment

Above Average

67% of reviews positive, 31% negative

67%

positive

Positive67%
Neutral1%
Negative31%

Sentiment Balance

Covering August 2026 — 7 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 43% of reviews in this period, with 57% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 852 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

26.5%

Product Quality

14.6%

Loyalty

13.0%

Customer Support

12.4%

Pricing

8.5%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 26.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH66/100

66/100

signal score

•Built from a negative-review share of 31.2% across this company's analyzed reviews.
•16 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.6avg rating

5★

59.5%

4★

4.5%

3★

3.6%

2★

4.5%

1★

27.9%

Based on 852 analyzed reviews. Sentiment is slipping: 51.0% of reviews in the last three months were positive, compared with 65.4% in the three months before that.

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