Customereye

Whidbey Island Seafood Company

Food & Dining • United Stateswhidbeyseafoods.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

58/100
+10.8 vs. last month4.91 ★ average rating · 569 reviews

Competitive Performance Rank

Among fully-analyzed Food & Dining companies

#21of 71
Top 30% · Upper Half
#1 (best)#71 (worst)
#19Peer
#20Peer
#21This company
#22Peer
#23Peer

Overall Customer Sentiment

Above Average

92% of reviews positive, 6% negative

92%
positive
  • Positive92%
  • Neutral1%
  • Negative6%

Sentiment Balance

Covering October 2024 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 552 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
26.1%
Delivery Shipping
22.8%
Customer Support
16.1%
Loyalty
12.1%
Response Speed
10.1%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW14/100
14/100
signal score
  • Built from a negative-review share of 13.7% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
95.1%
4
3.0%
3
0.7%
2
0.4%
1
0.9%

Based on 569 analyzed reviews. Sentiment is holding steady: 96.4% of reviews in the last three months were positive, compared with 97.6% in the three months before that.

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