GoBritanya Student Accommodation

Real Estate & Property • United Kingdomwww.gobritanya.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

52/100

−12.4 vs. last month4.75 ★ average rating · 594 reviews

Competitive Performance Rank

Among fully-analyzed Real Estate & Property companies

#59of 92

Top 64% · Mid Pack

#1 (best)#92 (worst)

#57Peer

#58Peer

#59This company

#60Peer

#61Peer

Overall Customer Sentiment

Mid Pack

82% of reviews positive, 16% negative

82%

positive

Positive82%
Neutral3%
Negative16%

Sentiment Balance

Covering November 2024 — 17 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 77% of reviews in this period, with 24% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 594 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

29.3%

Response Speed

15.5%

Onboarding

15.5%

Product Quality

13.1%

Loyalty

9.2%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM33/100

33/100

signal score

•Built from a negative-review share of 33.3% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

83.3%

4★

12.0%

3★

2.7%

2★

0.8%

1★

1.2%

Based on 594 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 98.7% in the three months before that.

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