Go-to

Professional Certification & Skills • United Kingdomwww.go-to.co

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

53/100

+16.7 vs. last month4.45 ★ average rating · 1,189 reviews

Competitive Performance Rank

Among fully-analyzed Professional Certification & Skills companies

#199of 281

Top 71% · Mid Pack

#1 (best)#281 (worst)

#197Peer

#198Peer

#199This company

#200Peer

#201Peer

Overall Customer Sentiment

Mid Pack

81% of reviews positive, 18% negative

81%

positive

Positive81%
Neutral1%
Negative18%

Sentiment Balance

Covering July 2026 — 10 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,182 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

26.6%

Loyalty

19.3%

Customer Support

16.2%

Onboarding

9.6%

Problem Resolution

7.2%

Most feedback concerns Product Quality.

The most common complaint theme is Communication, making up 6.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW22/100

22/100

signal score

•Built from a negative-review share of 18.4% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating

5★

76.4%

4★

10.2%

3★

3.5%

2★

2.0%

1★

7.9%

Based on 1,189 analyzed reviews. Sentiment is holding steady: 64.7% of reviews in the last three months were positive, compared with 66.7% in the three months before that.

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