Customereye

Giant Vintage Sunglasses

General Retail & Marketplaces • United Stateswww.giantvintage.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

48/100
4.23 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#243of 359
Top 68% · Mid Pack
#1 (best)#359 (worst)
#241Peer
#242Peer
#243This company
#244Peer
#245Peer

Overall Customer Sentiment

Mid Pack

72% of reviews positive, 26% negative

72%
positive
  • Positive72%
  • Neutral2%
  • Negative26%

Sentiment Balance

Covering July 2022 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 576 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2022.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
24.5%
Product Quality
23.3%
Response Speed
16.1%
Loyalty
9.5%
Pricing
8.9%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 2.9% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM46/100
46/100
signal score
  • Built from a negative-review share of 23.0% across this company's analyzed reviews.
  • 4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating
5
69.0%
4
9.5%
3
6.5%
2
5.5%
1
9.5%

Based on 600 analyzed reviews. Sentiment is slipping: 50.0% of reviews in the last three months were positive, compared with 60.0% in the three months before that.

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