Customereye

Inspire Uplift

General Retail & Marketplaces • United Statesinspireuplift.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

36/100
−1.8 vs. last month2.89 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#333of 359
Top 93% · Bottom Tier
#1 (best)#359 (worst)
#331Peer
#332Peer
#333This company
#334Peer
#335Peer

Overall Customer Sentiment

Below Average

49% of reviews positive, 49% negative

49%
positive
  • Positive49%
  • Neutral2%
  • Negative49%

Sentiment Balance

Covering December 2024 — 29 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 24% of reviews in this period, with 76% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
17.7%
Delivery Shipping
16.0%
Response Speed
12.3%
Pricing
11.8%
Loyalty
11.7%

Most feedback concerns Customer Support.

The most common complaint theme is Customer Support, making up 17.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH77/100
77/100
signal score
  • Built from a negative-review share of 42.0% across this company's analyzed reviews.
  • 19 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

2.9avg rating
5
41.0%
4
5.5%
3
3.2%
2
2.0%
1
48.3%

Based on 600 analyzed reviews. Sentiment is slipping: 27.4% of reviews in the last three months were positive, compared with 38.8% in the three months before that.

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