Based on public reviews and response behavior.
200 reviews over 309 days (about 20 per month). Busiest month: 17% of reviews. Languages: en 100%, it 1%.
Hobbies & Arts average: score 66.0, rating 4.47 stars, reply rate 31.9%, over 2,552 ranked companies · benchmark 25 Oct 2026
Score
47.7
Industry average 66.0
18.3 below average
Rating
3.97
Industry average 4.47
0.50 below average
Reply rate
—
Industry average 31.9%
not measured
Among ranked Hobbies & Arts companies
Only companies with enough recent, scoreable reviews are ranked.
72% of reviews positive, 28% negative
Covering September 2026 — 14 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 36% of reviews in this period, with 57% negative and 7% neutral.
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,552 ranked companies in Hobbies & Arts (benchmark 25 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.225). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 47.7 sits in the bottom quarter of about 2,600 ranked Hobbies & Arts companies (25th percentile: 58, median: 67). The weakest topic and the reply rate are the two levers that move this score fastest.
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