Customereye

generatewealth.co.nz

Lending & Consumer Financewww.generatewealth.co.nz

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

86 reviews over 1,602 days (about 1.6 per month). Busiest month: 55% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

57/100
Short observation window (1602 days)
+10.7 vs. last month4.78 ★ average rating · 86 reviews
57/100 from 86 reviews over 2 months, limited confidence. trend not shown: window under six months. one month holds 55% of the reviews.

Lending & Consumer Finance average: score 69.4, rating 4.55 stars, reply rate 45.3%, over 2,380 ranked companies · benchmark 24 Oct 2026

Score

57.0

Industry average 69.4

12.4 below average

Rating

4.78

Industry average 4.55

0.23 above average

Reply rate

—

Industry average 45.3%

not measured

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#1959of 2380 ranked in Lending & Consumer Finance
Top 82% · Bottom Tierup 48 from last month
#1 (best)#2380 (worst)
#1957Peer
#1958Peer
#1959This company
#1960Peer
#1961Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

90% of reviews positive, 9% negative

90%
positive
  • Positive90%
  • Neutral1%
  • Negative9%

Sentiment Balance

Covering September 2025 — 31 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 97% of reviews in this period, with 3% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Onboarding
Hidden
Customer Support
Hidden
Product Quality
Hidden
Communication
Hidden
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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