Customereye

Gazelle

Computers & Hardware • United Stateswww.gazelle.com

Review data last updated .

Based on public reviews and response behavior.

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188 reviews over 2,469 days (about 2.3 per month). Busiest month: 35% of reviews. Languages: en 95%, unknown 3%, nl 1%.

Overall Score

59/100
+14.1 vs. last month4.03 ★ average rating · 188 reviews
59/100 from 188 reviews over 12 months, moderate confidence.

Computers & Hardware average: score 57.2, rating 4.28 stars, reply rate 30.4%, over 247 ranked companies · benchmark 6 Oct 2026

Score

59.3

Industry average 57.2

2.1 above average

Rating

4.03

Industry average 4.28

0.25 below average

Reply rate

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Industry average 30.4%

not measured

Competitive Performance Rank

Among ranked Computers & Hardware companies

#97of 247 ranked in Computers & Hardware
Top 39% · Upper Half
#1 (best)#247 (worst)
#95Peer
#96Peer
#97This company
#98Peer
#99Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

72% of reviews positive, 28% negative

72%
positive
  • Positive72%
  • Neutral0%
  • Negative28%

Sentiment Balance

Covering August 2026 — 66 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 68% of reviews in this period, with 32% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Communication
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Product Quality
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Customer Support
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Delivery Shipping
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Problem Resolution
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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