Customereye

TORRO

Computers & Hardware • United Kingdomtorro.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

600 reviews over 168 days (about 109 per month). Busiest month: 21% of reviews.

Overall Score

67/100
+10.1 vs. last month4.70 ★ average rating · 600 reviews
67/100 from 600 reviews over 6 months, high confidence.

Computers & Hardware average: score 57.2, rating 4.28 stars, reply rate 30.4%, over 247 ranked companies · benchmark 6 Oct 2026

Score

66.7

Industry average 57.2

9.5 above average

Rating

4.70

Industry average 4.28

0.42 above average

Reply rate

—

Industry average 30.4%

not measured

Competitive Performance Rank

Among ranked Computers & Hardware companies

#61of 247 ranked in Computers & Hardware
Top 25% · Top Tier
#1 (best)#247 (worst)
#59Peer
#60Peer
#61This company
#62Peer
#63Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

81% of reviews positive, 18% negative

81%
positive
  • Positive81%
  • Neutral1%
  • Negative18%

Sentiment Balance

Covering November 2024 — 110 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 11% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Delivery Shipping
Hidden
Communication
Hidden
Problem Resolution
Hidden
Hidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Computers & Hardware