Based on public reviews and response behavior.
1,497 reviews over 6,092 days (about 7.5 per month). Busiest month: 9% of reviews. Languages: en 100%.
Computers & Hardware average: score 57.2, rating 4.28 stars, reply rate 30.4%, over 247 ranked companies · benchmark 6 Oct 2026
Score
55.0
Industry average 57.2
2.2 below average
Rating
3.45
Industry average 4.28
0.83 below average
Reply rate
—
Industry average 30.4%
not measured
Among ranked Computers & Hardware companies
Only companies with enough recent, scoreable reviews are ranked.
52% of reviews positive, 46% negative
Covering September 2026 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 38% of reviews in this period, with 50% negative and 13% neutral.
Share of theme mentions
Themes extracted from 1,497 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 247 ranked companies in Computers & Hardware (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.405). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 0% of reviews against an industry average of 30%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
