Customereye

Corsair

Computers & Hardware • United Stateswww.corsair.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

32/100
+4.6 vs. last month2.32 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Computers & Hardware companies

#122of 127
Top 96% · Bottom Tier
#1 (best)#127 (worst)
#120Peer
#121Peer
#122This company
#123Peer
#124Peer

Overall Customer Sentiment

Below Average

41% of reviews positive, 57% negative

41%
positive
  • Positive41%
  • Neutral2%
  • Negative56%

Sentiment Balance

Covering September 2024 — 31 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 61% of reviews in this period, with 36% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
17.0%
Communication
13.5%
Loyalty
13.2%
Delivery Shipping
12.6%
Problem Resolution
10.3%

Most feedback concerns Customer Support.

The most common complaint theme is Customer Support, making up 17.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH66/100
66/100
signal score
  • Built from a negative-review share of 55.7% across this company's analyzed reviews.
  • 23 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

2.3avg rating
5
22.3%
4
7.7%
3
6.0%
2
7.8%
1
56.2%

Based on 600 analyzed reviews. Sentiment is improving: 61.1% of reviews in the last three months were positive, compared with 43.8% in the three months before that.

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