Based on public reviews and response behavior.
100 reviews over 643 days (about 4.7 per month). Busiest month: 31% of reviews. Languages: en 100%.
Home & Living average: score 68.6, rating 4.49 stars, reply rate 44.2%, over 6,704 ranked companies · benchmark 25 Oct 2026
Score
71.0
Industry average 68.6
2.4 above average
Rating
4.70
Industry average 4.49
0.21 above average
Reply rate
—
Industry average 44.2%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
81% of reviews positive, 17% negative
Covering March 2025 — 31 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 26% negative and 3% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 6,704 ranked companies in Home & Living (benchmark 25 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 17% of reviews against an industry average of 44%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Delivery Shipping" is the strongest recurring theme in the reviews: 63 mentions with a sentiment score of 79.15/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
