Computers & Hardware • United Kingdomwww.fyldirect.co.uk
Review data last updated .
Based on public reviews and response behavior.
100 reviews over 1,507 days (about 2 per month). Busiest month: 13% of reviews. Languages: en 99%, es 1%.
These figures describe an earlier period, not the last 12 months.
Computers & Hardware average: score 61.9, rating 4.30 stars, reply rate 33.3%, over 271 ranked companies · benchmark 30 Oct 2026
Score
83.7
Industry average 61.9
21.8 above average
Rating
4.58
Industry average 4.30
0.28 above average
Reply rate
—
Industry average 33.3%
not measured
Not ranked
no reviews in the last 12 months
83% of reviews positive, 16% negative
Covering December 2023 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 271 ranked companies in Computers & Hardware (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 74% of reviews against an industry average of 33%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 56 mentions with a sentiment score of 84.25/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
