Based on public reviews and response behavior.
200 reviews over 22 days (about 277 per month). Busiest month: 83% of reviews — one month dominates this sample. Languages: en 100%.
Home & Living average: score 65.3, rating 4.42 stars, reply rate 47.8%, over 3,118 ranked companies · benchmark 3 Oct 2026
Score
73.1
Industry average 65.3
7.8 above average
Rating
4.51
Industry average 4.42
0.09 above average
Reply rate
—
Industry average 47.8%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
84% of reviews positive, 15% negative
Covering September 2026 — 165 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 16% negative and 2% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,118 ranked companies in Home & Living (benchmark 3 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 95% of reviews against an industry average of 48%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Product Quality" is the strongest recurring theme in the reviews: 111 mentions with a sentiment score of 85.45/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
