Based on public reviews and response behavior.
4,042 days of reviews, with a sparse monthly review flow. Busiest month: 5% of reviews. Languages: en 100%.
Software & Web Services average: score 60.0, rating 4.01 stars, reply rate 35.4%, over 2,439 ranked companies · benchmark 5 Nov 2026
Score
58.2
Industry average 60.0
1.8 below average
Rating
4.38
Industry average 4.01
0.37 above average
Reply rate
—
Industry average 35.4%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
84% of reviews positive, 16% negative
Covering July 2021, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Share of theme mentions
Themes from this company's most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,439 ranked companies in Software & Web Services (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 17% of reviews against an industry average of 35%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 64 mentions with a sentiment score of 85.60/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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