Software & Web Services • United Statesedit-pdfs.com
Review data last updated .
Based on public reviews and response behavior.
122 reviews over 382 days (about 9.7 per month). Busiest month: 22% of reviews. Languages: fr 47%, en 42%, pt 4%.
Software & Web Services average: score 61.8, rating 4.15 stars, reply rate 34.4%, over 3,145 ranked companies · benchmark 24 Oct 2026
Score
71.3
Industry average 61.8
9.5 above average
Rating
4.76
Industry average 4.15
0.61 above average
Reply rate
—
Industry average 34.4%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
84% of reviews positive, 16% negative
Covering July 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.
Reviews are mostly in French
Share of theme mentions
Themes extracted from 122 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,145 ranked companies in Software & Web Services (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.510 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
"Onboarding" is the strongest recurring theme in the reviews: 35 mentions with a sentiment score of 91.30/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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