Based on public reviews and response behavior.
20 days of reviews, with a steady monthly review flow. Busiest month: 66% of reviews — one month dominates this sample. Languages: en 100%.
Software & Web Services average: score 60.0, rating 4.01 stars, reply rate 35.4%, over 2,439 ranked companies · benchmark 5 Nov 2026
Score
71.2
Industry average 60.0
11.3 above average
Rating
4.79
Industry average 4.01
0.78 above average
Reply rate
—
Industry average 35.4%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
81% of reviews positive, 19% negative
Covering September 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 76% of reviews in this period, with 23% negative and 1% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,439 ranked companies in Software & Web Services (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.186 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 100% of reviews against an industry average of 35%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
Unlock the full report — $4.99
