Finance & Insurance • United Kingdomwww.freshstartinsolvency.co.uk
Review data last updated .
Based on public reviews and response behavior.
200 reviews over 165 days (about 37 per month). Busiest month: 29% of reviews. Languages: en 100%.
Finance & Insurance average: score 64.0, rating 4.23 stars, reply rate 47.0%, over 2,796 ranked companies · benchmark 30 Oct 2026
Score
73.3
Industry average 64.0
9.3 above average
Rating
4.95
Industry average 4.23
0.72 above average
Reply rate
—
Industry average 47.0%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
91% of reviews positive, 9% negative
Covering October 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Based on 7 months of reviews, too short to read a trend
Share of theme mentions
Themes from the 200 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,796 ranked companies in Finance & Insurance (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 47%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 148 mentions with a sentiment score of 92.25/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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