Customereye

London Mutual Credit Union

Finance & Insurancecreditunion.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 365 days (about 8.3 per month). Busiest month: 33% of reviews. Languages: en 100%.

Overall Score

73/100
+10.0 vs. last month4.70 ★ average rating · 100 reviews
73/100 from 100 reviews over 6 months, moderate confidence.

Finance & Insurance average: score 62.9, rating 4.27 stars, reply rate 49.3%, over 2,001 ranked companies · benchmark 6 Oct 2026

Score

73.3

Industry average 62.9

10.4 above average

Rating

4.70

Industry average 4.27

0.43 above average

Reply rate

—

Industry average 49.3%

not measured

Competitive Performance Rank

Among ranked Finance & Insurance companies

#460of 2001 ranked in Finance & Insurance
Top 23% · Top Tier
#1 (best)#2001 (worst)
#458Peer
#459Peer
#460This company
#461Peer
#462Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

83% of reviews positive, 17% negative

83%
positive
  • Positive83%
  • Neutral0%
  • Negative17%

Sentiment Balance

Covering March 2026 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Response Speed
Hidden
Product Quality
Hidden
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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