Based on public reviews and response behavior.
1,166 reviews over 4,313 days (about 8.2 per month). Busiest month: 18% of reviews. Languages: en 71%, unknown 28%, fr 0%.
Professional Services average: score 66.0, rating 4.35 stars, reply rate 45.1%, over 1,150 ranked companies · benchmark 30 Oct 2026
Score
61.1
Industry average 66.0
4.9 below average
Rating
3.73
Industry average 4.35
0.62 below average
Reply rate
—
Industry average 45.1%
not measured
Among ranked Professional Services companies
Only companies with enough recent, scoreable reviews are ranked.
63% of reviews positive, 35% negative
Covering September 2026 — 48 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 81% of reviews in this period, with 17% negative and 2% neutral.
Share of theme mentions
Themes from the 1,166 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,150 ranked companies in Professional Services (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.149 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 12% of reviews against an industry average of 45%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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