Based on public reviews and response behavior.
198 reviews over 129 days (about 47 per month). Busiest month: 25% of reviews. Languages: en 96%, fr 2%, es 2%.
Home & Living average: score 66.1, rating 4.44 stars, reply rate 47.5%, over 3,746 ranked companies · benchmark 7 Oct 2026
Score
86.1
Industry average 66.1
20.0 above average
Rating
4.56
Industry average 4.44
0.12 above average
Reply rate
—
Industry average 47.5%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
78% of reviews positive, 20% negative
Covering September 2026 — 32 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 84% of reviews in this period, with 13% negative and 3% neutral.
Based on 5 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 198 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,746 ranked companies in Home & Living (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 86.1 places the company in the top quarter of about 3,700 ranked Home & Living companies (75th percentile: 76). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 98% of reviews against an industry average of 47%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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